Please be aware; Due to COVID-19 all cancellations of bookings will not automatically be refunded, as per terms, until further notice. Requests will be reviewed by management and responses made with in 48 hrs.

Terms & Conditions

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Cars & Van Terms   |   Classic & Prestige Car Terms

Cars & Vans - Rental Agreement terms & conditions

1. In this Agreement the following terms shall have the meanings hereby respectively assigned to them:

Hirer: The person named as such overleaf.

Driver: The Hirer and/or other person named as such overleaf or any other person specifically approved by the Lessor to drive the vehicle during the duration of this agreement.

Vehicle: The original vehicle described overleaf or any replacement vehicle.

Accessories: The spare wheel, tools or an other items with which the vehicle is supplied and any replacements thereof.

Rental Period: The period from the date and time out stated overleaf until the re-delivery of the vehicle into the physical custody of the lessor.

Rental Charges: The hire charges for the rental period calculated in accordance with the lessor's current tariff.

Refuelling Charge: A surcharge which is added to the cost of the amount of 'Top-Up' fuel needed when the vehicle is returned to the Lessor. Calculated in accordance with the Lessor's current tariff.

Excess Amount: The sum specified overleaf as the excess amount.

Excess Waiver Fee: A fee calculated in accordance with the Lessor's current tariff which limits the Hire's liability to pay the excess amount to the amount of the non-waivable excess.

Non Waivable Excess: The hire's liability will be limited to the amount of the non waivable excess if Excess Waiver is purchased in accordance with the Lessor's current tariff or is part of an inclusive tariff rate offered by the Lessor.

Personal Accident, Personal Effects & Goods in Transit Insurance Fees: Fees which entitle the hirer to the benefits of the cover set out in the master policies issued to the Lessor.

Current Tariff: The lessor's tariff current at the commencement if the hire.

The Lessor's policy of insurance on the vehicle a copy of which is available for inspection at the rental location.

2. Hirer acknowledges that:

a) The vehicle is fit for his purpose and undertakes to return it and its accessories to the place and on the date due back specified overleaf.

b) He has received the vehicle free from apparent defects or damage (except as indicated overleaf).

c) The lessor has no liability in respect of any injury, loss or damage arising from the use of the vehicle, nor shall the Lessor be liable for any indirect loss or damage, or, in the case of consumers, damage which was not foreseeable by both parties.

d) The lessor shall not be liable for damages arising from defects or mechanical failures which are not attributable to any breach of the manufacturer's warranty or any warranty implied by law to take reasonable skill.

3. During the rental period the Hirer shall keep the vehicle and it's accessories in his/ her's or any approved driver's possession and shall not allow a third party to take possession of the vehicle or its accessories and when not in use the hirer shall keep the vehicle and its accessories adequately protected and secured.

4. The hirer and any driver shall ensure that the vehicle will not be used:

a) For hire or reward

b) For racing, pacemaking, rallying, speed testing, driving tuition or similar purposes or for propelling or towing any vehicles, trailer or other object.

c) In any matter which might render void the insurance policy, or other contract insurance.

d) For any illegal purpose or in contravention of any legalisation affecting the vehicle, its use or construction.

e) By any person who:

f) All vehicles when returned will be check over by a member if staff when possible, however they will have a full check over in the next 48hours and if any faults are found at this stage the hirer will be responsible for the costs and these will be taken from the deposit held. Details of the damage will be send in a letter with photography evidence where possible.

  • Is not licensed to drive the vehicle.
  • Is under 21 years or over 70.
  • Is under the influence of drink or drugs.
  • Has given a fictitious name, age or address.
  • Has not been approved by the lessor as a driver.
  • Has been convicted of a motoring offence the details of which have not been disclosed in writing to the lessor at the commencement of the hire.

g) Outside England, Wales or Scotland without prior consent of the Lessor.

5. The hirer agrees to pay on demand.

a) Rental Charge

b) Any appropriate Excess Waiver or Personal Accident, Personal Effects or Goods in Transit insurance fees, and any Refuelling and miscellaneous charges.

c) The excess amount in respect to each incident resulting in damage to or loss of the vehicle, it's accessories or any property left stored or transported in or upon the vehicle, save to the extent that such damage or loss arises from the actions of the Lessor.

d) All fines, charges, penalties, costs and expenses (including all charges and penalty charges incurred under the a charging scheme) incurred in relation to the vehicle by the hirer or Lessor, except where caused through the fault of the Lessor.

e) Any Value Added Tax, local or other taxes payable in respect of any of the above.

6. The Hirer shall compensate the Lessor in full on demand for any loss it suffers as a result of any damage, fire or theft to or of the vehicle including loss of revenue to the Lessor for the period during which the vehicle shall remain unavailable for rental by reason of such matters and any claims made by any persons in respect of the vehicle whilst in the Hirer's custody. This clause applies whether you have insurance or not. This clause shall not apply to any loss caused by or the responsibility of the Lessor.

7. The Hirer and any driver shall:

a) ensure compliance with the terms, conditions and limitations of the insurance policy, which shall be deemed to be included in this agreement as if the same were fully set out herein.

b) Inform the Lessor of any loss of or damage to or fault developing in the vehicle as soon as the Hirer or driver becomes aware of the loss, damage or fault.

c) At the request and cost of the Lessor permit to be done in his own name all acts and things as may be reasonably required by the Lessor for the purposes of repairing the vehicle or enforcing any rights or remedies or of obtaining relief from other parties in respect of any loss os damage to or any driver.

d) Indemnify the Lessor against such loss as is recoverable at law where that loss is incurred by reason of a breach of this Agreement by the Hirer or any driver.

e) Ensure that the maximum payload and individual axle plated weights are not exceeded.

f) Be responsible for the loading or unloading of the vehicle.

g) Obtain or maintain any necessary operator's licence.

8. The Hirer and any driver shall not:

a) Without prior consent from the Lessor incur any liability for repairs to the vehicle in excess of £25.

b) Be the agent or servant of the Lessor for any purpose.

c) Make any claim or the loss of or damage to any property left stored or transported in or upon the vehicle unless due to our negligence.

9. Even if an excess waiver fee is paid, the Hirer shall be responsible for payment of any excess amount where the loss of or damage to the vehicle or its accessories arises from the negligent or wilful action of the Hirer or any driver.

10. The period of hire a specified overleaf shall not be extended without the Lessor's express authorisation in writing and in any event the period of this Agreement shall not exceed 90 days.

11. HGV driving licence is required for all vehicles over 7.5 tonnes gross vehicle weight. HGV driving licences MUST be accompanied by a current and valid ordinary driving licence.

12. If the Hirer does not comply with any of the material conditions of this Agreement he/she shall return the vehicle to the Lessor immediately and pay to the Lessor on demand such loss is recoverable at law where that loss is caused by the Hirer's non-compliance. Where the Hirer fails to return the vehicle the Lessor shall be at liberty to retake possession of the vehicle and all reasonable costs and expenses incidental to recovery of the vehicle shall be paid by the Hirer to the Lessor on demand.

13. Any addition to or alteration of the terms and conditions of this agreement should be agreed upon the writing parties.

14. Nothing in these terms and conditions shall be deemed to exclude or restrict the Lessor's liability for death or personal injury resulting from negligence or any other liability of the Lessor on demand.

15. Van & Car Hire Payment Process

Full payment for the hire must be made by Credit or Debit card

Bookings are not confirmed or guaranteed until the full hire charge has been paid

All cancelled hires will be subject to a £25 admin charge, however the below will also be applied at manager discretion.

  • 50% of the full booking cost to be taken if cancelled under 48 hrs before hire
  • 100% of the full booking cost to be taken if cancelled under 24hrs
  • NO shows will have card charged for full amount of failed booking

An insurance excess or deposit will be authorised against the card and automatically refunded on return of the vehicle if it is undamaged subject to hirers bank terms of payments on hold.


Classic &Prestige Cars - Wallis Rental's Hire Terms

Insurance Restrictions

Wallis Rentals provides fully Comprehensive insurance for all drivers stated on the rental agreement, subject to our terms and conditions. Under no circumstances can any of Wallis Rental's vehicles be covered under your own insurance without prior written consent to do so.

Age Restrictions

All insured drivers must be between 30 and 70 years of age.

Licence Restrictions

Drivers must:

  • Hold a current valid British full driving licence and must have held same for at least 2 years.
  • Not have been convicted of any of the following motor offences: AC/BA/CD/DD/DR/UT/XX within the last five years or convicted of more than one of the following motor offences in categories CU/IN/LC/MS/MW/PC/PL/SP/TS in the last three years.
  • Not have been in more than one accident in the last three years.
  • Not have any more than 6 current points on their driving licence.

Health Restrictions

Drivers must:

  • Be in physical condition so as to be reasonably considered of driving a performance car safely.
  • Not have any mental or physical defect or infirmity or suffers from fits, diabetes or any heart related condition.

Your Responsibilities

  • You must look after the vehicle, keys and always use any security device provided with the vehicle.
  • Make sure the correct fuel is used.
  • Make sure the vehicle oil level is not low (running the car with low oil could damage the car).
  • Before returning a vehicle it is your responsibility to make sure you haven't left any items of value or personal belongings in the vehicle.


Wallis Rental's liability is limited to a refund of the hire charge. No consequential loss liability will be covered. Car hire may be cancelled or re-arranged if:

  • The weather is deemed inclement and there for not suitable for hire by Wallis Rentals, a suitable replacement date will be arranged or your hire refunded in full.
  • There is a mechanical breakdown of the car, if this occurs and it is feasible to offer an alternative car for the hire we will do so and will reimburse the cost difference for the hire of the substitute vehicle, should we not have another vehicle available or if you choose to not have the replacement offered we will either re-arrange the hire for another day or reimburse you in full for the cost of the hire, Wallis Rentals accept no responsibility or liability for cancellations under these conditions.
  • Wallis Rentals retain the right to refuse hire of our vehicles to any one we deem unsuitable for hire or whom we feel do not fit our criteria for hire or if the hirers age or licence details do not comply with out terms as set out herein.

Use of Vehicle

The hirer may use the vehicle for the purpose of their business and for social domestic and pleasure purposes. The vehicles may not be used for any purposes for which they are not expressly designed. Further, the hirer will not use or permit the vehicles to be used for hire, driving tuition, racing or pace-making, or for competing in any rally, or any other form of motor sport, track days, or for any illegal purpose whatsoever. Allowing a non-insured driver to drive our vehicle will result in the loss of your security bond. Wallis Rentals will also view this as theft of the vehicle and will prosecute with out exception in all cases as theft.

Booking Fee

We require a Booking Fee of £100 to reserve the vehicle, which will be deducted from the cost of hire on payment. Refunds upon cancellation are subject to the cancellation terms below.

Bookings are only confirmed when paid for in full, bookings must be paid for in full at least 14 days before hire commences or at the immediate time of booking if booking is within less than 14 days hire.

Collection and Delivery

Cars can be collected from the storage facility, where we have parking should you wish to leave your car, or we will deliver at an additional cost. We will Endeavour to keep to a hirers requested time frame as much as possible, however due to the nature of road transport this may be subject to delay in some cases. Wallis Rentals cannot be held liable for delivery or collection delays for reasons beyond our control.

Booking Changes

In unforeseen circumstances it may become necessary for changes to be made to the hirers booking. This may be the upgrade or downgrade of a vehicle, price adjustment or change of date in the case of dangerous weather.


On cancellation of a booking the following conditions apply:

  • Up to 14 days prior to hire date the customer is eligible to a 100% refund of the balance of hire subject to a minimum £100 cancellation fee.
  • 7 days prior to the hire date the customer is eligible to a 50% refund of the balance of hire subject to a minimum £100 cancellation fee.
  • 48 hours prior to the hire date the customer is not eligible to a refund at all and will lose the full balance of hire and deposit.
  • Please not that in all cases a cancellation will result in the loss of the £100 booking cancellation fee.

Excess & Security Deposit

As a security bond

As payments towards any mechanical damage which is not covered by our Insurers, i.e. tyres, wheels, clutch, gearbox, which was sustained during the hire period, excluding normal wear and tear, due to misuse and abuse.

As an insurance excess against any accidental damage or loss caused to the vehicle by a third party or the hirer. The hirer is liable for the amount shown as Excess Deposit.

Additional charges incurred during hire for excess mileage and, or, petrol reimbursement charges. The Excess Security Deposit is as per the tariff. Security deposit can be held against a major credit / debit card and will be refunded immediately after the hire (subject to terms listed) so you do not incur any charges. The security bond will only ever be fully held if any damages to the vehicle result in an insurance claim, in all other instances the cost of the damage only will be deducted.

Fuel / Refuelling

You will be provided with a full tank of fuel and the vehicle must be returned with a full tank. If, however, this is not the case any reimbursement for fuel will be charged accordingly to our standard fuel charges. A £25 administration fee is added to this price.

Oil & Water

All cars will be provided with oil and water levels at the optimal levels. Hirers must not add any fluids to the vehicles without Wallis Rentals prior consent with the exception of fuel. Cars are only to be re-fuelled with a correct grade of petrol as recommended by the manufacturer.

If general levels of fluids (engine coolant, screen wash), engine oil, brake, power steering and clutch fluids are required during drive time the hirer must contact Wallis Rentals immediately. Failure to comply may result in serious damage to the car for which an owner may be held financially responsible.

Overseas Travel

Please note none of our cars may be taken out of the UK with out express written permission. Ireland (Eire) is not part of the UK, our cars are also excluded from Northern Ireland, the Channel Islands and the Isle of Wight unless by prior arrangement.


Driving licence needs to be provided to Wallis Rentals before hire can commence for all named drivers, also Photo ID in the form of a Passport and a utility bill or credit card statement must also be produced as confirmation of ID, these can be sent by registered mail to our offices, they will be photo copied and returned by registered mail, photocopies are acceptable BUT the originals must be produced on the day of hire, failure to do so would cancel the hire. If upon delivery these documents have not been received or viewed by Wallis Rentals the hire will be cancelled and our cancellation policy will apply, Wallis Rentals will also take a photo of any hirer or driver for our records, failure to comply with this request will result in the cancellation of the hire and our cancellation policy coming into force.

Mileage Allowance

The mileage allowance is, 150/250 miles depending on agreement for 24-hour hire and up to 6 days, 300 miles for standard 2-day weekend hire, 350 miles for 3 day weekend and 200 miles per day on 7 days plus hire. Excess mileage is as per the current Tariff of 18p to £1.00 per mile (depending on the vehicle). Returning the car late will incur a cost of £50 per half hour or part thereof with out exception.

Additional Drivers

1 driver is permitted as standard and 2 additional drivers may be added to the rental agreement at the cost of £25 per day provided that the additional named drivers meet the criteria as per our terms & conditions.

Wallis Rentals reserves the right to refuse hire without reason.

Extending Hire

If one wishes to extend their hire midst their rental period, he or she are required to pay for the extension and sign a new booking confirmation before the end of the original rental agreement and extension of hire takes place. Under no circumstances will Wallis Rentals allow the hirer to take the extension of hire without payment.

Speeding Tickets / Parking Fines

The driver / hirer of the vehicle hereby agrees that he or she shall be liable for all speeding fines and or parking tickets or any other costs or penalties that may be incurred whilst the car is in the position of the hirer or in relation to the manner in which the hirer / driver has driven the car during the hire period.

Late Return Charges

Cars returned late of agreed return time will be charged a late returns charge of £50 every successive 30 minutes.

Congestion Charges

Congestion charging in London and various other cities has become common practice. The hirer is responsible for paying these charges; failing to do so gives Wallis Rentals the right to debit the hirers credit card for any congestion charges incurred.

Smoking in Vehicles

Smoking in our cars is extremely forbidden and any indication will result in the full loss of your Security Bond

Damage Wear & Tear

All damage to our cars whilst in the custody of the hirer how ever they arise will be the responsibility of the hirer and Wallis Rentals will charge for the cost of the repairs against the Security Bond held against the hire up to the value of the security bond, if requested Wallis Rentals will provide a quotation for the works from a repair specialist. Any excess wear to the cars tyres will be charged at a pro rata rate for the cost of replacing the tyres, Wallis Rentals will provide details of these Charges should they apply, these charges also extend to unreasonable wear and tear on any other part of the car. Vehicles are only fully inspected once returned to our premises, this is due to dirty vehicles / bad light which hamper a full inspection at the clients address, any damage discovered once we have cleaned the vehicle will then be charged, Wallis Rentals are not limited to noting the damage at the time of pick up of the vehicle for the reasons set out in this clause.

Wallis Rentals have the right to hold the hirers security bond until any repairs or insurance claims have been settled. In cases of extensive damage the hirer will lose the full security bond.

All cars will be rigorously checked prior to and following each drive period and readings taken in relation to tyre tread depth and condition (inc spare), wheel condition, bodywork and paintwork condition, interior and trim condition, fluid levels, clutch wear percentage (by electronic system), glass condition, electrical, mechanical and hydraulic systems. If any hirer is deemed to have caused unacceptable wear and or damage to the car through negligence or deliberate action, additional charges will be made.

If damage to tyres occurs the hirer must not drive the car and must contact Wallis Rentals office to arrange for a replacement to be fitted. In the case of punctures, the cause will be assessed and if the puncture is found be caused as a result of owner negligence then the owner will be charged accordingly. Tyres that are found to have been worn or damaged as a result of misuse will be charged for.

If any car is damaged in any way while in the possession of a hirer, then the hirer must report the damage to the office immediately. If damage is such that the car may not be moved, the hirer must not abandon the car but will firstly ensure their own safety and that of any passengers and if possible secure the car then stay with it until assistance arrives.

Damage however caused will be charged for: Wheels/tyres £125 each, Smoking in vehicle £500, Burns caused by smoking to interior £1000 plus repair costs. You will be responsible for the cost of loss of hire of that vehicle due to damage to a maximum of 3 weeks hire charge.

A garage appointed by Wallis Rentals will carry out all repairs; this will be our local workshop as used for all repairs. The rate for works is £150 p/h. If they are unable to complete the repairs the vehicle will be taken to an official dealership connected to that make of car.

All cars have the option to turn off the ABS/traction control, should these be activated by the hirer, and an accident occurs due to the hirers’ actions the hirer will be fined £10,000, in addition to the insurance excess if another vehicle is involved. If no other vehicle is involved the hirer will be liable to this fine in addition to the repair and hire costs highlighted in section 4 above.

You will also be responsible for the cost of loss of hire of that vehicle to a maximum of 3 weeks hire charge.

All vehicles when returned will be check over by a member if staff when possible, however they will have a full check over in the next 48hours and if any faults are found at this stage the hirer will be responsible for the costs and these will be taken from the deposit held. Details of the damage will be send in a letter with photography evidence where possible.

Accident / Mechanical Difficulties / Theft

In the case of the breakdown or mechanical problems you must contact Wallis Rentals immediately. No repairs or replacement vehicle are allowed without permission from Wallis Rentals.

If you are involved in an accident or the vehicle is stolen you MUST contact the local police and Wallis Rentals immediately. Please keep a copy of all relevant documents you are asked to complete. DO NOT ADMIT LIABILITY IN ANY FORM.

Vehicle Break Down

In the event that a vehicle breaks down or is damaged and not drivable, Wallis Rentals will if possible provide a replacement vehicle. If a suitable replacement is not available at the time of break down then the hire will be terminated and Wallis Rentals will recover the vehicle. An alternative date for the hire will be offered or a credit for the remaining days will be issued.


For security reasons all cars are fitted with tracking devices. Wallis Rentals reserve the right to periodically check on the location of any car. In addition the tracking devices will notify us automatically should any car be taken to a location where racing, pace making, or other prohibited used may occur and an automatic engine immobiliser will be activated. Should this occur the hirer will be subject to a fine of £5000. In addition systems exist within all Wallis Rentals cars that will record parameters relating to driver safety. These systems will report extreme exceptions to the manufacturers stated acceptable use of cars and may be utilised to prohibit continuous inappropriate activity.

UK and European Use

Cars are only permitted to be used for social, domestic or pleasure use only. The cars are not to be taken outside of the UK without our prior consent as the insurance will not be valid in Europe. In addition the tracking devices will notify us automatically should any car be taken outside the UK and an automatic engine immobiliser will be activated. Should this occur the hirer will be subject to a fine of £5000. Should the hirer wish to use the car in Europe he must seek written authorisation from Wallis Rentals and we will supply the correct insurance.

Fuel and refueling

Fuel will be charged at RRP

A £25 administration fee will be applied to all refuels

Additional drivers

At the cost of £25 per day

Collection and delivery and Vehicle returns

If Wallis Rentals has agreed for the vehicle to be returned outside of office hours, the hirer will remain responsible for the vehicle and its condition until it is re-inspected by a member of our staff.

If Wallis Rentals has agreed the vehicle may be returned to another location, it is the hirer's responsibility to inform Wallis Rentals that the vehicle is ready for collection and to park the car safely and legally until the vehicle is collected.

The hirer will remain responsible for the vehicle and its condition until it is re-inspected by a member of our staff.

Parking, Traffic and other speeding offences / fines

Where possible, all fines and penalty notices will be represented to the hirer. An admin fee of £25 will apply.

All fines and court costs for parking, traffic or other offences (including any costs which arise if the vehicle is clamped or towed) are the responsibility of the hirer.

If these fines are not paid, a £35 administration charge per offence will apply.

If the hire vehicle is impounded, the hirer will be liable at the advertised daily tariff rate until vehicle is released.

Uk and European use

Cars may not be taken out of England, Scotland or Wales without written authorization or prior approval from us.

Vehicles taken abroad will be subject to a rate surcharge and additional insurance cover of £25 + vat per day.